After reviewing the services options listed below,
feel free to contact us for a complimentary, no-obligation consultation
Step 1: Tell us about your
call center services needs
Step 2: Provide your contact information
Step 3: If you choose, speak with a Customer Care Representative Step
4: Compare pricing and service quotes.
Create your Inbound Call Centers request for quote
Please Note:
this form is for INBOUND call centers only. For offshore call
center requests speak to our Customer Care Representative
What are the primary functions you need a call center to perform? [required]
(please check all that apply)
Take
sales orders Provide
customer service Provide
technical support Generate
and qualify inbound leads Process
applications Schedule
appointments Respond
to and manage email Provide
live web chat support Provide
answering/messaging services Other
(please specify):
How many inbound calls, emails, and/or inquiries do you expect to
outsource on a monthly basis? [required]
Not
sure 1
to 499 500
to 1,999 2,000
to 4,999 5,000
to 9,999 10,000
to 19,999 20,000+
When do you want to begin using call center services? [required]
ASAP In
two weeks In
one month More
than two months
What type of call center outsourcing coverage do you need? [required]
Dedicated
24-hour coverage Normal
business hours coverage only Normal
business hours plus weekend and/or holiday coverage Other
(please specify):
What is your estimated annual budget for outsourced call center
services? [required]
Less
than $2,500 $2,500
- 4,999 $5,000
- 9,999 $10,000
- 19,999 $20,000
- 49,999 $50,000
- 99,999 $100,000+ Not
sure - please advise
What is your e-mail address? [required]
What additional call center services would you like provided?
Credit
card processing Regular
reporting Web-enabled
stations Product
or direct mail fulfillment Script
writing Foreign
language support Other
(please specify):
Please describe in detail any additional call center requirements you
may have
Note: There is a 1,000 character limit for this answer.